365ggbet Privacy Policy — Your data is safe with us

365ggbet collects two types of information about you — what you provide directly, and what is generated automatically as you use the platform.

What you provide directly:

• Full name and date of birth (as per NID)
• Mobile number (for registration and communication)
• Current address (up to district level)
• National ID number (for KYC verification)
• Mobile number linked to your preferred payment method (for withdrawals)

Automatically Collected Data:

• Device information (phone model, operating system version)
• IP address and approximate location
• Login time and session duration
• Betting activity logs (amount, time, outcome)
• Cookies & browser data (web version)

365ggbet does not collect data without a reason. Every piece of information has a specific purpose, and once that purpose is fulfilled, it is not used for anything else.

Your mobile number may be used to send marketing notifications — but you have the right to opt out at any time. Go to "Notification Preferences" in your account settings to stop marketing messages whenever you like.

365ggbet's data storage operates in compliance with international security protocols. The following measures are in place for data storage:

• Data is stored in encrypted form — even with server access, it remains extremely difficult to decrypt.
• Regular data backups — your information is never at risk of being lost
• Strict server access controls — only authorized personnel can view specific data
• Regular security audits — third-party experts review our systems
• Automated log monitoring — unusual access attempts are detected immediately

365ggbet never sells your data. However, limited information is shared with trusted third parties as necessary to operate the service. These partners are held to the same strict privacy standards as 365ggbet.

With whom and why:

• Payment Gateways (bKash, Nagad, Rocket) — to process transactions. Only the amount and timestamp are shared, never your PIN or password.
• KYC Verification Service — to verify your identity. Documents are not retained once verification is complete.
• Game Software Providers — Only the minimum data required to run the game. No name or identity information is shared.
• Fraud Detection Services — to prevent fraud. Only anonymized device and network information is used.

Disclosure under legal obligation: We may be required to disclose data under a valid order from a government authority or court. Where possible, you will be notified in advance.

When you use the 365ggbet website, cookies are stored in your browser. Cookies are small text files that help make your browsing experience smoother. When using the app, similar technologies are used in place of cookies.

365ggbet uses the following types of cookies:

• Essential Cookies: These are used to keep you logged in and maintain a secure session. They cannot be disabled, as the platform will not function properly without them.
• Preference Cookies: To remember your language and theme preferences. Without these, you'd have to reset your preferences every time you log in.
• Analytics Cookies: Used to understand which pages are visited most. This can be disabled.

You can delete or disable cookies through your browser settings. However, disabling essential cookies may cause login issues on 365ggbet.

365ggbet strictly prohibits anyone under 18 from registering or using the platform. We do not collect personal data from minors, and any such data collected inadvertently will be deleted immediately.

• NID verification during registration confirms your age
• If a minor is identified, the account and all associated data will be terminated immediately
• Family members may request the closure of a minor's account
• Additional age verification may be carried out when investigating suspicious accounts.

If you suspect a minor in your household is using 365ggbet, please contact us immediately at support@365ggbet.onl. We will resolve the matter promptly.

365ggbet believes you should remain in control of your own data. To exercise any of these rights, email us at support@365ggbet.onl or reach out via live chat.

• Access Rights: You can request a full list and a copy of all information we hold about you. This will be provided within 7 business days of your request.
• Right to Rectification: You can correct inaccurate information. Changes to your name or date of birth will require proof via NID.
• Right to Erasure: After your account is closed, you can request deletion of your data. Everything except legally required records will be removed within 30 days.
• Right to Restrict Processing: You can opt out of marketing messages at any time from your account settings.
• Data Portability: You can request a portable copy of your data in CSV format.

365ggbet has both technical and administrative safeguards in place to protect your data. Security is enforced not just at the software level, but at the human level as well.

Technical Security:

• 256-bit TLS encryption on all connections
• Passwords stored on our servers are secured with bcrypt hashing
• Mandatory OTP verification for sensitive actions
• AI-powered anomaly detection system
• Automatic session timeout (after a set period of inactivity)

Administrative Safeguards:

• Database access restricted to a limited number of staff — on a need-to-know basis only
• Regular security training for staff
• Third-party security audit every quarter
• Policy to notify affected members within 72 hours in the event of a security breach

365ggbet does not retain your data longer than necessary. Different types of data are subject to separate retention policies, determined by legal and regulatory requirements.

• Account Information — for as long as the account is active, and for 30 days after closure
• Financial transaction records — 5 Years (in accordance with anti-money laundering laws)
• KYC document details — 3 years after verification
• Betting History — 2 years or until account closure, whichever comes first
• Support Conversations — 1 Year
• Cookies & Session Data — 90 days to 1 year (depending on type)

Once the retention period expires, your data is automatically scheduled for deletion. You may also request deletion before that — all data will be removed except what we are legally required to retain.

365ggbet may update this Privacy Policy when necessary. Members will be notified of any significant changes at least 7 days in advance via app notification or SMS to their registered mobile number.

Continuing to use the platform after any changes are made will be considered acceptance of the updated policy. If you do not agree with the new policy, you may contact support to close your account.

For any privacy-related questions or concerns:

• Email: support@365ggbet.onl (Subject: Privacy Request)
• Live Chat: Available 24/7 — chat with us in Bangla
• Response time: within 48 hours